Our parent company, DDC, is a highly-accredited lab and trusted around the world. I have attempted to login to my account with the user name (email address) and password that I created, but get an error message-Login not found. Web link: http://dnatesting.com/including-the-mother/. The site said 1-3 business days to mail to you guys and here youre saying 5-10 days?! If you have any additional questions or concerns please feel free to contact us 888-404-4363 and we will be happy to assist you. Can you test without the mother? My results came back that my father isnt my bio father and my mother is swearing the results are wrong (I had the test when I was in my 30s). Do paternity report open in absence of parents? Hi, Sasha. Hi, Bobbie. Please contact us at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern) and one of our Client Support representatives can help you finish registration. I dont even remember seeing a 6 digit password on the order form and its been over a week and still havent even gotten an email saying they received it at the lab but yet they too, the money out my bank ? Identigene ruined my life. Follow us on Facebook and Twitter! Today I am going to an actual lab after I know identigene gave us false results. Hi, Chan. All I can tell you is that were an AABB-accredited lab and we run testing on every single sample that comes through here. Its possible you got one of the older kits that cant be tracked. Hi, Christopher. Single Mom? As well as this home DNA kit, I read that the company carries out legal tests, for use in child custody disputes and immigration applications. Thanks! Youre more than welcome to contact our customer-service team directly at 800-344-9583 (M-F, 8:30 am to 5:30 pm)since, per HIPAA regulations, we cannot discuss specifics about any case in a public forum like this. As each of the three swabs we both used had been in our mouths for at least 30 seconds, we were unsurprised to find that some moisture seeped through these paper envelopes. Hi, Ciara. (His dna/swab wouldnt be in question as my other sisters had the test at the same time and he is their father).
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identigene giving wrong results