YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Were transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money. This cookie is set by GDPR Cookie Consent plugin. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Refunds, Credits, and Exchanges12. Take our 3 minute quiz and match with an advisor today. If an event gets a new date, you can use your tickets to attend it without any additional confirmation. Any shipping or delivery charges are calculated based on delivery location and shipping method. So, whether youre reading an article or a review, you can trust that youre getting credible and dependable information. Ticketmaster is an online ticket sales and distribution company providing its users with tickets for concerts, sports events, theater as well as family and other events. We may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price. Orders that are placed, or attempted to be placed, using an account with any information that is found to be false, misleading, incorrect, or incomplete, or that cannot be verified as belonging to the account holdersuch as name, address, email address, phone number, IP address, or other account or billing informationare subject to cancelation, at any time. Does this mean the money is tied to my TM account and not refunded through my CC? When events are postponed or rescheduled, you can expect an email containing new event information. Special note about tickets purchased from TicketExchangebyTicketmaster.com: As we are not able to recover our costs on the tickets that we acquired for you, we are unable to offer customers refunds on postponed, rescheduled, or moved events (with limited exceptions, to be determined by the Event Organizer on an event-by event basis). Find a personal loan in 2 minutes or less. It does not store any personal data. For many events, certain tickets may be exchanged for tickets from us of equal or higher price. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. The only exceptions to this rule are death in the family, severe injury, or a large scale crisis. Ticketmaster is understood to have updated its terms and conditions to remove the option to chargeback and prevent ticketholders from demanding refunds. If you purchased a resale ticket from some other source (i.e., not through our Site), and that ticket was then transferred to you, you will need to reach out to your original point of purchase for any refund and/or credit options, if available. You can even use DoNotPay to simplify long and convoluted processeslike getting refunds of your Ticketmaster purchases.
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