Save up to 50% on high street prices when you buy wines, liqueurs and spirits inside our Folkestone terminal. We use some essential cookies to make this website work. Freightlink is a registered trademark. Please try again - we'd not want you to miss out on the latest offers! Book in to attend an inland border facility booking in will mean we should be able to deal with you more quickly. The Eurotunnel Calais Terminal[1] (also known as the Charles Dickens Terminal or Coquelles Terminal)[2] is a railway terminal built for the transport of road-going vehicles on specially constructed trains through the Channel Tunnel. If this happens, you must still attend an inland border facility to complete Drivers can also view this information from their mobile device as soon as the shuttle arrives in Calais, so they can easily prepare to follow the green or orange route as instructed. * bookings upgraded from Standard to Flexiplus or Short Stay Saver to Short Stay Flexiplus will be only be eligible for a refund of the upgrade cost, not the total cost of the booking. You should use your goods movement reference number in the check if you need to report for an inspection service to understand if your goods are held. Hrvatska Contact HMRC for general enquiries about customs processes. The truck must wait until the declaration has been fully processed (IE29) before leaving the location. Service provided in partnership with RAC Failure to do so may result in your journey being delayed. CUSTOMS FORMALITIES MUST BE CARRIED OUT BEFORE THE VEHICLE ARRIVES AT THE PORT OF CALAIS To ensure an optimal flow, it is essential that the formalities have been carried out - both for import and export - on the French online customs declaration platform : pro.douane The French Customs Office advises on how to prepare for customs If you are trying to book using a Tesco Code orCredit Voucher, these can now be redeemed online for most bookings bycreatingorlogging intoa My Eurotunnel account. Digital screens located on the freight exit route in France display the customs status linked to the vehicle. Unfortunately we have not been able to receive your details. You may be charged the difference between the price for the original booking and the price applicable to the amended booking, see here for full terms and conditions. 2023 Eurotunnel Le Shuttle. You cannot get a VAT refund for: Yes. We also use cookies set by other sites to help us deliver content from their services. For more information, do not hesitate to contact us via the form at the bottom of the page.
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