While these unhappy campers may discourage potential buyers, here are two things you can do to turn the unfair feedback into a positive one: While receiving negative feedback is entirely normal, any inappropriate comments with harassment or offensive remarks can be reported directly on Vinted. If you've paid with a credit card, you could also be covered by Section 75 of the Consumer Credit Act 1974. Reviewers complaining about Vinted most frequently mention customer service, buyer protection, and phone number problems. They want to demonstrate their status and affiliation to a particular group. Customer satisfaction and loyalty are crucial factors determining your selling performance on Vinted. To better understand this star-based feedback, here's whatthe meaning is behind each number rating: Another way to gather feedback is through Vinted automatic feedback. So after a month you loose your money and won't receive the item either. 1.99 purchase with. Hi everyone, you're lucky to come across this article because if you might be a potential seller this article save you from many problems with vinted. Seems to be a crook's charter. It was dishonest and BBC watchdog have a piece on them! 1. Refund policy - Vinted Vinted Returns MoneySavingExpert Forum I bought ECCO shoes from JASMINE Robb, Crawley. No customer service, had been using vinted regularly without issues until a buyer recieved a parcel that had clearly been run over and mishandled, items were missing from the bag. The best way to know your getting the real deal is buy from again a local high-end consignment or an online that specializes in only a few brands rather than any. Positive reviews (last 12 months): 5.9%. Tip for consumers:Make sure buyers have photos. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some shoppers are very unreasonable. Sold item and got feedback and got my money on my account and now after few days she wants to return item is this possible? Returns 121. Hope you $#*! - tell him that you want to return the product to him. Selling - Vinted Tip for consumers:They do not understand English and will constantly block every item or any contact you have with buyers. Privacy Policy. If/when it doesn't arrive, you have 2 days in which to request a refund. Go down to the Refund total on the right and enter a manual number. Don't risk it. I've always paid 4.20 for this and so that's what I charge buyers. 1-2 stars - Unhappy customers. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. You may also indicate the item's color in the product description to set the customer's expectations. Can you imagine the cost of both our our time, the couriers and vinted's. Here are the possible solutions for "Partial refund" clue. OneShop is a great tool to help your reselling business succeed. Accepting returns and giving refunds: the law - GOV.UK Reasons behind this are the seller never shipped the items or the customer received items with defects or similar flaws that were not disclosed. How to handle a return request as a seller | eBay
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partial refund vinted