How to Help a Buyer With a Return I was actually quite puzzled how I got the message titled "The seller can't send a return shippnig label," because the message appears to come from eBay itself (not the seller). Returns related questions? Subtract one from the other; or. Heres how to print an eBay return shippinglabel: If youre responsible for the return shipping costs, youll see the price of return shipping, and be able to purchase your label. If the just sent a partial refund from the original payment then the only have to refund the rest of that payment upon a return leaving the buyer still out return costs. Seller "can't send a return shipping label. Seller can't send a return shipping label and I can't open dispute. Copyright 1995-2023 eBay Inc. All Rights Reserved. We may ask you to accept a billing agreement to authorize payment for these kinds of charges. New comments cannot be posted and votes cannot be cast. If eBay said come back on the 30th, you should be able to go back to the case details on that day and ask eBay to step in. A wrong DVD sent surely will fall under a warehouse problem. If they agree, youneed to send funds to cover the cost. I'm not sure that I will be reimbursed and I'm not ready to pay 300 usdfrom my pocket. If your stated policy is that the return shipment costs are the responsibility of the buyer, you can deduct the postage from the refund . I'm returning an item - Seller can't give a shipping label. I'm in Prague. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have been waiting for a few days already for you to act. The seller doesn't respond to my messages and I can't contact the ebaybecause there are just no option to do so. But they don't have to disrupt your businessor your profits. Does this option not appear on the screen until after three days? The strangest thing happened on the phone today. Bring it to the drop off location with the item you want to return. Go to USPS.com and select Calculate a Price - then pick the country, weight, value - and Large Package. Holiday shipping is now in full swing, check out these helpful shipping tips! we'll use this information to improve our online Help. 770752426095 bcb85849-4774-4837 . BTW, this is a prime example of why I choose to use the Global Shipping Program (GSP)! To create a shipping label with FedEx, follows these steps: 1. Who pays for return shippingyou or the buyerdepends on the reason theyre returning the item and your return policy. Chargebacks are not often heard about here from the buyer's perspective. You can also find more information in our full article below. I'm returning a item to a seller (not as described/broken item), Ebay says "The seller can't send a return shipping label" And then, "The seller is responsible for return shipping charges. Help me return my item to Japan (seller won't provide return shipping I'm glad to see this answer because even after following the directions, I see no option to "Ask Ebay to Step In." Since the seller is from China, they have to send you the funds to pay for the return shipping. Went too fast and looked at the wrong profile. To send the eBay shipping label through the Return Request option, check if the box meets the USPS package size requirements, and if it does, follow these steps: Go to the View Return Details section.
the seller can't send a return shipping label